At Urban Utility Bags, our mission is simple. With function and quality as our brand anchors, we promise to remain driven to produce unique, useful, fashionable utility products that make your life easier and more enjoyable.
The vision and creativity of founder and CEO Yan Ma (or Mayan, as we call her) got the company to where it is today. She made the very first Ukoala bag as a hobby, combining aesthetics and functionality, and soon discovered an untapped market demand for her unique, hands-free design. Using her civil engineering degree and designer background, she partnered with a small manufacturing company in 2013 and started her own company. As her designer line of bags grew to include vegan products, cosplay bags, and fanny packs, she saw the need for a broader company and formed UUB, LLC.
Our sales and marketing efforts are shared by Yan Ma, Kim, and rotating volunteers. These ladies help expand the UUB footprint by building and managing our wholesale distribution pipeline and representing the brand at trade show events.
Kim, our customer service manager, has been assisting Yan Ma since 2013, and is an integral part of the company’s success. Some of the many tasks that Kim shoulders are inventory management, order fulfilment, repair and return facilitation, responding to customer phone calls and inquiries, and maintaining a portfolio of wholesale clients.
Our volunteers manage the financial aspect of the business, including budget development, cash flow analysis, corporate policy development, assisting with the wholesale pipeline management, and ensuring operational efficiencies.
Thank you for your support!